Payment

How do I pay on ASHABAN?

We have the following payment methods through which you can make a payment:

Cash On Delivery (Easy & simple at your doorstep)
Credit/Debit Card (Visa / Master)
Bkash

Bkash

In order to avail this offer, you have to make bKash payment from bkash APP within 1st February to 28th February 2019.

The cash back percentage is flat 20%.

Maximum BDT 500. Per transaction maximum BDT 300.

There is no limit on transaction count. You can get cash back as many times possible as you make payments until the cumulative cash back amount reaches BDT 500.

Yes, The offer is only for bKash app. To avail this offer customers must have to make payment with bKash app.

No, there will be no limit on transaction count in this campaign.

No, there will be no daily limit on transaction amount in this campaign.

You will receive cash back amount instantly after making successful payment.

Your eligible amount will be disbursed to your bKash Account from which you made the payment.

Yes, your account needs to be in Active Status and in favorable condition to receive cash back.In case the cash back disbursement fails due to technical or customer account status related issue, bKash will retry cash back disbursement with three intervals within 2 months after the campaign. If all attempts fail, no other attempt will be made and customer will no longer be entitled for the cash back amount of this particular campaign

If you make any wrong payment transaction, you have to call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to support@bkash.com and officially inform/report the issue.

If your payment is valid and bKash recognizes the transaction as authentic, you will receive cash back. Otherwise, bKash reserves the right to cancel cash back payout if the particular transaction and/or the your transaction behavior raises reasonable suspicion that you have abused the benefit of the cash back campaign.

Most likely you will receive your cash back instantly as per eligibility. There could be unanticipated cases where cash back payment would be delayed. If you do not receive your cash back, you can call 16247 or approach bKash centers, bKash Plus, Facebook fan page, Web chat (Live chat service) as well as send e-mail to support@bkash.com to know details about it.

No. Please note that ASHABAN will not accept split bKash payments for a single order. All bKash order payments must be of the exact order amount. Split payments will result in orders and will not be eligible for cashback.

Can I pay with any Credit or Debit card?

Yes. You can choose to pay on ASHABAN with any of  Visa, Master or American Express (AMEX) Cards.

Can I use two methods of payment when ordering online?

Sorry, we only accept one payment method per order.

Can I pay for my order using ASHABAN mobile website?

The ASHABAN mobile website offers all the payment options that the ASHABAN website version offers. You can pay without any worries with the preferred option of your choice.

Which currencies does ASHABAN accept?

We only accept Bangladeshi Taka.

What is Cash on Delivery (COD)?

COD stands for Cash On Delivery. With COD, you can pay in cash to the delivery agent upon receipt of your order.

Note:
Some Items may not be available for COD.
Gift cards or vouchers cannot be used to make COD payments.

How to make b-Kash Payment on ASHABAN?

You can make your payment both via USSD or b-Kash App.
Please see the following videos to know more about “how to make b-Kash payment on ASHABAN”:

Are there any hidden charges like sales tax when I make a purchase on ASHABAN?

There are no hidden charges when you make a purchase on ASHABAN. The order amount is inclusive of all taxes and shipping fees. In case your order is delivered partially, you will be required to pay only for the item that has been delivered to you. The order amount will be mentioned on the parcel and the invoice.

Please note that we will never ask you to pay extra cash to the rider.

Note: For International Payment via Credit/Debit card, you may be charged a cross border fee by your issuing bank as our payment processor is based outside Bangladesh. For information on the exact charges, please contact your issuing bank.

What steps does ASHABAN take to prevent card fraud?

Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customer’s details are completely secure. Online payments are monitored continuously for suspicious activity and some transactions are verified manually if we feel that it’s not authorized by the owner of the card.

What is my card number, expiration date, and CVV/security code?

When paying with Credit/Debit card on ASHABAN, we will ask you for your 16 digit Card number and expiry date and CVV/Security Code. CVV stands for Card Verification Value.